Privacy Policy

1. Information We Collect

Information You Provide to Us

When you fill out a contact or estimate request form on our site, we collect the information you submit. This may include your name, phone number, email address, property address, and a description of the work you are requesting. We use this information solely to respond to your inquiry and schedule service.

Information Collected Automatically

When you visit our website, certain information is collected automatically by our hosting and analytics providers. This includes your IP address, browser type and version, operating system, the pages you visit on our site, the time and date of your visit, and the website that referred you to us. This data is used in aggregate to understand how visitors use our site and to improve our content.

Cookies and Tracking Technologies

Our website may use cookies - small text files stored on your device - and similar tracking technologies. Cookies help us understand site traffic, remember your preferences, and measure the effectiveness of our content. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. Refusing cookies may affect the functionality of some parts of the site.

2. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests, service inquiries, and other messages you send us.
• Schedule on-site assessments and follow up on open projects.
• Improve the content, structure, and functionality of our website.
• Understand how visitors find and use our site so we can serve customers better.
• Comply with legal obligations and enforce our terms.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Third-Party Services

Our website uses third-party services to operate. These may include:

• Web hosting and deployment platforms - for serving the website and storing site files. These providers may log access requests as part of standard server operations.
• Analytics services - to collect aggregate, anonymized data about site traffic and visitor behavior. We do not use analytics data to identify individual users.
• Contact form providers - to process and deliver form submissions. Information you submit through our contact forms passes through the form provider's systems before reaching us.
• Mapping services - such as Google Maps, embedded on our contact page to display our office location. Google's privacy policy governs data collected through their embedded map tool.

Each third-party service operates under its own privacy policy. We are not responsible for the privacy practices of those providers.

4. Data Retention

We retain contact information submitted through our forms for as long as reasonably necessary to fulfill your service request and for internal recordkeeping purposes. If you would like us to delete your information, contact us using the information at the bottom of this page and we will honor your request within a reasonable timeframe, unless we are required to retain it by law.

5. Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal retention requirements.
• Opt out of any marketing communications from us.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at support@masonryantioch.com.

6. Security

We take reasonable precautions to protect the information we collect from unauthorized access, use, or disclosure. Our website is served over HTTPS, which encrypts data in transit between your browser and our servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Children

Our website is intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information to us, please contact us and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of the page. Continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

9. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, contact us: